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Council Services A to Z

Do it online

Residents can access many Council online services 24 hours-a-day, every day, using our 'My St Albans' portal. 

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You can check your council tax bill, set up a direct debit, request a Council Tax refund, check bin collection days, or your rent, subscribe to the garden waste collection, check who your councillors are, make a complaint, access newsletters, and more.



A to Z of Services

A

Abandoned Vehicles
Adult Social Care  (Herts County Council)
Aids and Adaptations
Allotments
Anti-social Behaviour

B

Benefits - Council Tax Support
Benefits - Housing
Blue Badges  (Herts County Council)
Building Control
Bulky Items Collections - Waste
Business Rates
Bus Pass  (Herts County Council)

C

Careers - work with us
Cemeteries
Charitable Collections
Children's Social Care  (Herts County Council)
Climate and Sustainability
Compliments and Complaints
Consultations
Contact your Councillor
Contracts Register
Cost of Living Support
Council House - make a Council housing application
Council Job Vacancies
Council Tax - challenge your Council Tax Banding  (Valuation Office Agency, VOA)
Council Tax -  check your banding and charges
Council Tax - Discounts and Exemptions
Council Tax - Landlords - information and tenancy change form
Council Tax - Tell us you've moved, manage your Council Tax online
Council Tenants

D

Dropped Kerbs  (Herts County Council)

E

Elections
Estate Agents - Tell us about a change in tenancy
Estates
Events

F

Fly Tipping
Food Safety
Fostering and Adoption  (Herts County Council)

G

Garages
Grass Cutting

H

Healthy Hub
Highways - Report potholes, lights or other issues  (Herts County Council)
Highways - Road Signs  (Herts County Council)
Homelessness
Housing - Benefits
Housing - make a Council housing application
Housing Repairs

J

Job Seekers (unemployment advice)
Job Vacancies at the Council

L

Landlords - Tell us about a change in tenancy
Large Item Collections/Bulky Items
Leaseholders
Libraries  (Herts County Council)
Licenses for Using Council Land
Licensing - Apply for a License
Local News and What's On
Local Plan - Planning

M

Markets
Museums

N

Noise - Environmental Health

P

Parish and Town Councils in the District
Parking fine - pay or appeal a Penalty Charge Notice (PCN)
Parking, Roads and Transport
Parking Permits - All-Zone Trader or Work Permit
Parking Permits - Business Permit
Parking Permits - Car Park Season Ticket Permit
Parking Permits - Health Care Worker or Carer Permit
Parking Permits - Parking Suspension Permit
Parking Permits - Resident Permit
Parking Permits - Senior Citizen Council Car Parks Permit
Parking Permits - Visitor Permits
Parks and Green Spaces
Pests and Animal Welfare
Petitions
Planning - Applications, appeals
Planning enforcement
Planning - Local Plan
Polling Stations, Districts and Boundaries
Potholes - Report it online  (Herts County Council)

R

Recyling and waste collection FAQs
Recycling Centres
Register for Council Housing
Right to Buy

S

School Admissions  (Herts County Council)
Stray Dogs (dogs lost or found)
Street Cleaning
Street Signs, Names and Numbering

T

Tender Opportunities
Trees

U

Universal Credit

V

Verges - grass cutting

W

Waste and recycling FAQs
Waste - Assisted collections - [Download and print application form]
Waste - Bulky Items Collections
Waste - Clinical Waste
Waste - Collection dates
Waste - Missed bin
Waste - Order a new bin

 

Feedback about the A-Z

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Feedback about using the A to Z of Services