Housing
The Council’s Housing webpages provide information and guidance for our housing tenants and leaseholders, and advice for people seeking help with housing or facing homelessness.
Questionnaire on proposed major changes to the St Albans Housing Allocations Policy 2024 - closing 13/12/2024
The Allocations Policy sets out how St Albans City and District Council allocates social housing to applicants. This includes new applicants, homeless households and social housing tenants requesting a transfer. The Housing department is proposing a series of changes to the current policy and is consulting on several proposed major changes.
It is important that we get your feedback, please take the time to complete our survey. It will take approximately 5-10 minutes to complete.
Thank you for your participation.
Annual Survey
We conduct an annual survey of all our tenants, and these are called the Tenant Satisfaction Measures. If you are a tenant, you should receive a letter about this in the post with a questionnaire from M.E.L Research, who for the second year running, are collecting your views for us. Please be assured this is genuine and safe for you to complete. Everything you tell us will be used to improve services and we would love to get your feedback.
If you have any questions about this, please do not hesitate to contact us.
Housing news
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Tenants move into new social housing homes in Jubilee Square
Tenants have begun to move into 33 social rent homes at the new Jubilee Square development in St Albans City Centre.
Consultation opens on changes to social housing allocations policy
A consultation has opened into proposed changes to the social housing allocations policy of St Albans City and District Council.
Fly-tips are cleared, repairs booked and tenants surveyed during Housing Community Days
Fly tips are cleared, home repairs are booked and tenants are surveyed during Community Days run by St Albans City and District Council.
Two hundred Council homes made more energy efficient
A further 200 social housing properties have been made more energy efficient in the second wave of an ambitious St Albans City and District Council project.
£64 million Jubilee Square development completed – housing association takes possession of 93 new homes
St Albans City and District Council has completed Jubilee Square – the £64 million regeneration project to transform a rundown area of the City Centre.
Full steam ahead with King Offa social housing development as new contractor appointed
Neilcott Construction Ltd has been appointed as the new contractor to build 14 homes on the former King Offa site and are due to start work by the end
Government urged to raise housing benefit cap for people placed in temporary hotel accommodation
St Albans City and District Councillors have called on the Government to increase the funding it provides for placing homeless people in temporary hotel accommodation.
Street named after community hero Jenny Huggard-Sena
A community within St Albans turned out in force to name a new street after their local hero - Jenny Huggard-Sena.
Four family homes for social rent in Harpenden are completed
Four family-sized homes for social rent have been provided in Harpenden by St Albans City and District Council.
Winter Beds Project returns to offer extra beds during the coldest months
Emergency accommodation has been secured for rough sleepers in St Albans District with the return of the annual Winter Beds Project.
Mayor and Deputy Mayor to sleep out in aid of homeless charity
St Albans Mayor Councillor Anthony Rowlands is to experience life as a rough sleeper to raise money for the Open Door homeless charity.
Tenants asked for their views on social housing service
Tenants are being asked for their views on St Albans City and District Council’s housing service in a major survey.
Major progress made in improving social housing and tenant services
Major improvements are being made to the standard, energy efficiency and tenants’ experience of social housing owned by St Albans City and District Council.
£18 million contract signed for work to make 900 Council homes more energy efficient - and save tenants money!
St Albans City and District Council has appointed a specialist contractor to undertake £18 million of improvements to more than 900 homes and reduce tenants’ energy bills.
Resubmission of Direct Debit for Housing and Garage Rent on Friday 19 May 2023
Following an error, the direct debit for customers who pay for their housing and garage rent at the beginning of the month, was not collected when due on the Tuesday 2 May.
Register now for the Landlord Forum
St Albans City and District Council is hosting a Landlord Forum on Tuesday 23 May.