Parking Documents and Frequently Asked Questions (FAQ's)

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Frequently Asked Questions and information on the parking shop closure and other services available

What Happens When It Snows

In cases where it has snowed and there is settled snow, we will not be taking action where it is necessary for the lines to be seen. Likewise if a permit is needed and the windscreen is covered, again we won't take action.

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What Happens After The Snow Melts

If snow melts during the day no action would be taken if a vehicle was parked out of the bay, unless it was obvious the vehicle had parked after the snow had melted.

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What Should I Do If I Have Received a Penalty Charge Notice

Any driver who has received a penalty is encouraged to write to us with the circumstances if they consider it should be cancelled

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Date of last review: 21 November 2018