Repairs and improvements

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button Repairs can be reported online 24/7. Doing so provides both us and you with an automatic record or each repair needed and its details.

Click to report your repair

We will contact you to arrange the repair.

Booking or Amending Repair Appointments

TO REPORT OR CHANGE AN APPOINTMENT FOR A REPAIR ISSUE

email either:

Council Housing Repairs at Stalbansrepairs@morgansindall.com 

or Gas Heating issues to GasAndHeatingRepairs@stalbans.gov.uk 

to report the issue.

Alternatively you can phone on 01727 819256.

Press Option 1 - for any gas central heating query.

Press Option 2 - for all other Council Housing Repairs

Please hold for any other repairs - you will be transferred to our customer services team to assist you.


Below are documents to assist.

-  Please refer to the tenant responsibility document before calling - to make sure your repair is something the council is responsible for.

-  Also we have provided a Repairs Handbook with details on the service and should answer most questions you might have.

Other useful Telephone Numbers

See: Emergency Contacts

In this section

disabicon Disabled Adaptations

Information on Disabled Facilities Grants and Council Adaptations