Benefits' applications

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In this section

How to make a claim

When and how to apply for housing benefit and council tax reduction

Disputes and appeals

How to appeal a decision made about the benefits you receive.

Change of circumstances

Information on what to do if your circumstances change with regards to the Benefits Service


Housing Benefit and Council Tax Reduction are normally paid from the Monday following the date your claim is received at our office. In certain circumstances benefits can be backdated.

Temporary absence from home

You can receive Housing Benefit when you are away from home on a temporary basis, but you have to meet certain conditions and you must intend to return to your home within a set amount of time.