Vision and outcomes, corporate plan, policies and strategies

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photo of St Albans council offices

Our vision and outcomes provide direction for our work. We are determined to put our residents, businesses, voluntary groups and other customers at the heart of everything we do and our vision reflects this aim. Our work is focused on achieving four key results or outcomes for the District.

Our Corporate Plan sets out how we plan to serve our customers over the coming five years.


A customer driven council


• A thriving community
• A great place to live and work 
• A vibrant economy 
• A cost effective council
Date of last review: 09 April 2019

Inclusion strategy

Please view our Inclusion Strategy to understand how we work with the data to improve quality of life for our residents
See also our pages on Equality and Diversity

Local Code of Governance

The Corporate Governance framework comprises of the systems and processes, culture and values by which an organisation is directed and controlled. For local authorities this includes how a council relates to the community it serves.
Good Corporate Governance requires the Council to be open, transparent, effective, inclusive of all sectors of the community, accountable to the public it serves and to demonstrate integrity.
This Code is a public statement of the ways in which the Council will achieve good corporate governance.

Health & Safety Policy

This policy outlines how the council aims to provide a safe and healthy working environment for staff, visitors and contractors.

ICT Strategy 2017-2020

Please view our ICT stagey to understand our plans for refreshing our technology, including the use of digital tools to make it is easier for customers [residents, businesses, visitors] to do business with us.