Fraud is theft and costs you , the tax payer. It takes money away from services and people who need it the most. 

Fraudulent activity includes, but is not limited to:

anti fraud

Housing BenefitCouncil Tax Benefit
Renovation GrantHousing Tenancy
Fraud of Corruption by EmployeesAbuse of Position
Contractor/ProcurementFalse Claims for Council Services
Council TaxBusiness Rates
Identity FraudTheft of Council Property

What you should do if you suspect housing benefit fraud

You can report suspected Housing Benefit fraud in three ways:
1. Contact the National Benefit Fraud Hotline on 0800 854 440 (the call is free and confidential)
2. Online at or
3. by post - details on the form below.

Contacting us about all other types of fraud

If you suspect someone is committing a fraud or other illegal act against the Council it is important that you let us know. Our Fraud Hotline is a confidential way for you to pass your suspicions to us. To help us investigate your concerns, please tell us as much factual information as you can.

Your privacy

You will be able to contact us anonymously, however,  we urge you to add your contact details as this will help us to undertake any investigations. 

All communications will be treated in the strictest confidence. All reasonable steps will be taken to protect your identity, if you so wish.

Email us:

Please use the email address:

Write to us, marking the envelope "Private and Confidential" to:

The Internal Audit Manager,
St Albans District Council,
Civic Offices,
St. Peter's Street,
St. Albans

Phone us on:

Tel: 01727 - 819332

Transparency Code Fraud Data

Date of last review: 22 May 2019