One of the main responsibilities of the Sport and Leisure Team is to manage and develop the leisure management contract delivered by Everyone Active. In order to fulfil this role the team implements a robust and proactive system for gathering information about the delivery of the contract. This system involves:
- Annual development plans
- Contract meetings
- Health and Safety inspections
- Performance reports
- Quality assurance
- Site inspections
In addition to the above system, the team also investigates and responds to customer concerns regarding the delivery of the facilities and services.