Street care and cleaning - a cleaner district

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Fallen trees

To report fallen trees on the road...

contact Highways Fault Reporting online or call  Herts Direct on 0300 123 4047.

Be aware of rogue tree contractors - check if your tree surgeon is registered

Hertfordshire County Council are responsible for the roads, pavements and grass cutting on street verges

If there is a problem on a road or pavement please contact the County Council directly:

Tel: 0300 123 4047

Issues the County Council cover include:

  • grass cutting on street verges
  • trimming of public hedges 
  • weed control on road paths and gulleys
  • lowering greenery to ensure a clear line of sight at junctions
  • bus stops and shelters
  • salting
  • overgrown trees 
  • potholes
  • street light faults
  • traffic signal faults
  • broken traffic signs

On the HCC website you can also find out if there is any planned road resurfacing or landscaping in your area. This may mean you don't need to report the problem to Herts as they will be in the area soon.
Date of last review: 02 March 2015

St Albans City & District Council is responsible for keeping public areas of the district clean, tidy and attractive. 

Rubbish at the roadside

Help us keep St Albans city and district cleaner and greener

If you spot a problem, please call the hotline number, e-mail us or submit an online form telling us what you have seen.

Below is a map of the street cleaning zones within the district and how frequently each area is attended. Please use this to check how often streets should be cleaned when reporting any issues.

E- mail:
Telephone: 01727 809019

What the campaign covers

In this section

Abandoned vehicles


Graffiti removal

Grounds Maintenance Contract Management

Street litter bins