Train users have a chance to quiz railway executives about services between London and the St Albans District.
Representatives of Govia, which operates the Thameslink line, are to attend a public meeting later this month.
They will be joined by colleagues from Network Rail which owns the track and other infrastructure.
Members of two rail user groups will also be in attendance to give their views on behalf of travellers. These are the Association of Public Transport Users and the Train Suffererjettes.
A wheelchair user who regularly uses the route will be present to talk about his experiences.
The meeting has been arranged by the Planning, Resources and Housing Scrutiny Committee of St Albans City and District Council. It will be held in the Council chamber at the Civic Centre, St Peter’s Street, on Thursday 2 February from 7pm.
Anyone who wants to raise an issue can do so by emailing firstname.lastname@example.org by Monday 30 January.
Their questions will be put to the executives by Councillors. If requested, their names and addresses will be kept confidential.
Councillor Roma Mills, the Committee’s Chair, said: “The state of the Thameslink service is a massive issue for the tens of thousands of people living in the District who commute to London.
“There have been persistent problems with delays, cancellations, driver shortages and overcrowding while fares continue to rise and were recently described as being among the most expensive in Europe.
“I’m sure many people will want to take this opportunity to find out what Govia and Network Rail have been doing to improve services and what they are planning to do in the future.
“I welcome any questions that our residents want me to put to the rail company executives on their behalf. I am sure there will be a wide range of concerns.”
Questions can also be sent by post to the Scrutiny Officer, St Albans City and District Council, Civic Centre, St Peter’s Street, St Albans AL1 3JE.
The meeting will be screened on the Council’s website by webcast: http://stalbans.public-i.tv/core/portal/home
Councillor Roma Mills, Chair of the Planning, Resources and Housing Scrutiny Committee of St Albans City and District Council.
Tel: 01727 837319
John McJannet, Principal Communications Officer, St Albans City and District Council.
Tel: 01727-296130 E-mail: email@example.com