Contacting the departments

Printer-friendly page

Opening hours

Main Reception & Switchboard opening hours

Monday - Thursday 8:45 am – 5:15 pm 
Friday 8:45 am - 4:45 pm

Customer Service Telephone Contact Centre opening hours

For Planning, Council Tax, Election and Housing Repairs enquiries

Monday – Thursday8:45 am – 5:00 pm 
Friday 8:45 am – 4:30 pm


Customer Service Centre opening hours

Monday – Thursday8:45 am – 5:00 pm 
Friday 8:45 am – 4:30 pm


Phone, web and email

Out of hours emergency number:

This service is for emergency use only

01727-811155

Refuse and Recycling

wastemanagementservices@stalbans.gov.uk

01727-809019

Council Tax:

counciltax@stalbans.gov.uk

01727-819204


If you have received a summons or a reminder letter from our Council Tax team, please ring:

01727-819299

Benefits:

benefits@stalbans.gov.uk

01727-819220

Housing Repairs:

housingrepairs@stalbans.gov.uk

01727-819256

Cleaner District:

a.cleanerdistrict@stalbans.gov.uk

01727-819598

Parks & Green Spaces

greenspaces@stalbans.gov.uk

01727 819366

Planning Applications

See webpage for opening times

Planning enforcement

planningenforcement@stalbans.gov.uk

01727-866100

Regulatory Services (noise, pollution)

environmental@stalbans.gov.uk

01727-819406

Electoral Registration

elections@stalbans.gov.uk

01727-819294

Switchboard:

contactus@stalbans.gov.uk

01727-866100

Contact (find) your councillor

In this section

Road flooding Service updates in Winter weather

Bin collections, gritting and more

Your views Your views

Consultations, petitions,community panel, standing for councillor, taking part in meetings and more

pin of council building in map How to find us

Directions to the Civic Centre

hearing loop, disability, textphone, wireless Accessibility in the Council offices

Infra red for meetings and more