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Date of last review: 25 May 2017

Hertfordshire is a safe place to live, but we need to accept that disasters will occasionally happen. When they do, many different agencies will be involved in the response as no single agency has all of the skills or resources needed.

It is crucial that these organisations have planned their response and that plans are coordinated to avoid confusion in the immediate aftermath of an incident.

St Albans City and District Council has an important role to play in an emergency in the district/borough.  We are committed to providing information and advice to our residents about any potential emergency.

Use these pages for advice and guidance with regard to potential emergencies, whether it is a major incident, severe weather or possible flu pandemic.
There is also advice here covering factors that you may not immediately think of – issues such as how you can prepare for emergencies, and recovering after an incident.

The role of your City and District Council

St Albans City and District Council as a local authority has particular responsibilities in emergencies in relation to the safety of structures; emergency shelter and re-housing; and environmental health issues. 

Quarterly resilience newsletter

This newsletter is produced to provide advice and updates on emergency issues effecting the whole County and can be downloaded at

St. Albans City and District Council Arrangements

We have an Emergency Planning and Community Resilience Officer who is responsible for emergency planning and business continuity.

and a dedicated HCC emergency planning officer.

We also have a volunteer team.  These are members of our staff who have volunteered to help in an incident, for example by staffing a rest centre, helping in the control centre, or supporting key officers at scene.  All volunteers are provided with appropriate equipment for their role and take part in a training programme.

Emergency plan

Our  emergency plan outlines:

• How the council will respond to an emergency; 
• Plan activation; 
• Roles and responsibilities; 
• Welfare; 
• Communications; 
• Incident control centre procedures 
• Resources 
• Reception centre information, and 
• How the Council will recover from an incident.

Across Hertfordshire there are a range of event specific plans covering issues such as: 

• Pandemic flu 
• Aircraft accidents 
• Mass fatalities 
• Media and communication 
• Flooding 
• Care of people 
• Recovery 

Local Resilience Forum

The St. Albans City and District Council actively contributes and participates in the county-wide multi-agency Local Resilience Forum known as Hertfordshire Resilience .

Hertfordshire Resilience is an emergency planning forum that involves the emergency services, local authorities, government agencies and the voluntary sector to provide an integrated response to emergencies. The forum provides opportunities to jointly assess risks, plan the emergency response, train and exercise together leading to an improved response.

Date of last review: 27 November 2015