Contact us, advice & information

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Potential disruption to online services
Specific Council websites may have intermittent access between 6pm and Midnight on Thursday 19 January. Please do check back and try again if you experience difficulties whilst we complete essential maintenance.
Our apologies in advance for the inconvenience this may cause.

Further links and information relating to weather and service updates 

Click for EMERGENCY CONTACTS information

Date of last review: 18 January 2017

In this section

the hub logo The Hub - Information, Advice and Guidance

CAB, Volunteer Centre, Oaklands, Aldwyck, St Albans Credit Union, Community Navigator, HAWA - all at the Civic Centre St Albans

life events Advice and Information

including Life events, Emergencies and updates to Council services

Road in winter Council service updates

Bin collections, gritting and more

disabicon Disability

Links to more information about services and help for residents with disabilities in the District

siren on vehicle Emergencies

Use these pages for advice and guidance with regard to potential emergencies, whether it is a major incident, severe weather or possible flu pandemic.

contact Further department contact details

Web, phone, email, visiting the Council offices and Bank holiday arrangements

Rating customer services Our Customer Commitment

Customer service standards - and how to make a complaint