Universal credit
Universal Credit is administered by the Department for Work and Pensions (DWP) and not St Albans City & District Council. It can help you with your living costs and your rent if you’re on low income or out of work.
How to claim Universal Credit
To apply for Universal Credit use this Step by Step guide
Further information about Universal Credit
Watch the YouTube videos on Universal Credit in action. These videos contain the whole playlist explaining Universal Credit's online services and what you need to do, like opening an account and how to apply.
Housing costs and Universal Credit Toggle accordion
You can get help paying for your housing if you’re eligible for Universal Credit. This is called your housing payment.
Council Tax and Universal Credit Toggle accordion
Universal Credit does not help towards your Council Tax. If you receive Universal Credit and want to claim help towards your Council Tax you will need to make a separate claim for Council Tax Support. You can do this online by using the button below.
Universal Credit and homeless people Toggle accordion
Information about Universal Credit for homeless people, those at risk of homelessness and the organisations supporting them.
This guide will help you support a claimant make and manage a claim to Universal Credit. It also provides information on the support they can expect to receive from the Department for Work and Pensions (DWP) and other organisations.
Applying for Universal Credit: Information for homeless people
Self-employment and Universal Credit Toggle accordion
This guide will help you make and manage a claim to Universal Credit. It also provides information on support you can expect to receive from the Department for Work and Pensions (DWP).
Health conditions, disability and Universal Credit Toggle accordion
You might get an extra amount of Universal Credit if you have a health condition or disability that prevents you from working or preparing for work.
Your monthly payment is based on your circumstances, for example your health condition or disability, income and housing costs. This guide will help you make and manage a claim to Universal Credit. It also provides information on the support you can expect to receive from the Department for Work and Pensions (DWP) and other organisations.
Independent help and advice
Citizens Advice St Albans can assist with Universal Credit enquiries. They can also advise you if you are not satisfied with the result of your claim, information can be found at citizensadvice.org or by phone on 03444 111 444.
Further information and advice can be found GOV.UK
If you would like independent advice and help with managing debt, you can contact the The Money Advice Unit. This is part of Hertfordshire County Council’s Health and Community Services.